DevOps, scrum, agile and lean it training and consulting

Professional training and certification
Solutions for the Digital age 

Online courses

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Agile Scrum Product Owner

Agile Scrum Product Owner tests a candidate’s skills and knowledge of the Agile framework and Scrum methodology specifically with the role of Product Owner in mind. This certification focuses on adopting Agile or Scrum in the workplace and taking on the role of Product Owner.

Target Audience

Agile Scrum Product Owner focuses on bringing value to the customer and value for the business, through Agile project management techniques. This certification is especially suitable for professionals working in the areas of project management, software development, IT service management and business management.

Main subjects

Agile Way of Thinking
Product Owner role
Managing the Product Backlog
Complex Projects
Adding Value

Agile Scrum Master

The EXIN Agile Scrum Master is a unique certification that combines agile methodologies and scrum practices with practical assignments. It tests the competences required to facilitate, coach and enable a cross-functional team as a Scrum Master.

Agile training

Target Audience

The Agile Scrum Master is aimed at managerial professionals in the fields of IT project management, software development, business management and IT service management. Scrum methodology and agile project management are also increasingly being adopted in other areas to enable all kinds of teams.

Main subjects

Agile Way of Thinking
Scrum Master Role
Agile Estimating, Planning, Monitoring and Control
Complex Projects
Adopting Agile

DevOps Professional

This EXIN DevOps Professional certification has been designed to give IT professionals background knowledge and understanding of essential DevOps practices. Created as a stepping-stone to the EXIN DevOps Master certification, this certification looks at the Three Ways, the good habits of change control and maintaining security compliance.

Target Audience

DevOps Professional is ideal for professionals who are working in a DevOps environment. This includes DevOps engineers, Agile scrum practitioners, Lean IT professionals, software or website developers and project managers.

Main subjects

DevOps Adoption
The First Way: Flow
The Second Way: Feedback
The Third Way: Continual Learning and Experimentation
Information Security and Change Management

DevOps Master

DevOps Master is an advanced-level certification that teaches candidates a combination of principles, knowledge and practical skills. This enables them to introduce and promote DevOps in their organization in order to better manage application and service lifecycles whilst facilitating collaborative teamwork.

DevOps training

Target Audience

DevOps is primarily associated with software development but its principles are increasingly applied to other projects and processes. This makes the DevOps Master certification interesting to IT professionals who wish to extend their knowledge to cover the latest developments in IT management. Application developers, product owners, Agile Scrum masters, project managers, test managers and IT service managers would all benefit from this exam.

Main subjects

DevOps adoption
Planning, requirements, and design
Development and deployment
Operation and Scaling
End-of-life

FitSM Foundation Level

FitSM is a free and lightweight standards family aimed at enabling effective IT service management in the broadest range of organisations. The main goals of FitSM are:

  • Create a clear, pragmatic, lightweight and achievable standard that allows for effective IT service management (ITSM).
  • Offer a version of ITSM which is more accessible for a wider range of environments than traditional ITSM solutions, including federated scenarios.
  • Provide solutions which can be efficiently implemented in organisations ranging from SMEs and start-ups through to large enterprises.
  • Define a baseline of ITSM effectiveness that is achievable but can be expanded if necessary.

Target Audience

All individuals involved in the provisioning of (federated) IT services.

Candidates who wish to progress to advanced level of the qualification and certification scheme

 

Main subjects

Basic IT service management concepts and terms (based on FitSM-0)

Purpose and structure of FitSM standards and their relationship to other standards

Process framework underlying FitSM

Requirements defined in FitSM-1

 

FitSM Service Planning and Delivery (SPD)

 

Target Audience

Individuals aiming to fulfil a coordinating role in the ITSM processes related to the planning and delivery of IT services.

Candidates who wish to progress to expert level of the qualification and certification scheme

FitSM Service Operation and Control (SOC)

 

Target Audience

Individuals aiming to fulfil a coordinating role in the ITSM processes related to the operation and control of IT services.

Candidates who wish to progress to expert level of the qualification and certification scheme

FitSM Expert Level

 

FitSM training

Target Audience

Individuals aiming to fulfil a coordinating role in the ITSM processes related to the planning and delivery of IT services.

Candidates who wish to progress to expert level of the qualification and certification scheme

Lean IT Foundation

Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behaviour, IT organizations are helped to develop a continuous improvement mind-set. Lean IT is complementary to all other best practice methods.

Lean IT training

Target Audience

Any manager or specialist working in an IT organization can benefit from the insights provided by the qualification.

 

The principles underlying the Lean philosophy

  • The importance of understanding and delivering customer value
  • The way Lean looks at processes and the waste within them
  • How to measure performance and the key determinants of performance
  • What the organizational requirements are when implementing Lean, including the use of visual management tools
  • Which behavior and attitude is necessary for Lean to be successful within an IT organization
  • The DMAIC problem-solving model
  • How these Lean principles can be applied within an IT organization

Lean IT Kaizen

Kaizen is the Japanese word for continuous improvement using small incremental changes. It translates as change for the better. Kai means change, Zen means for the better. Kaizen is an approach for solving problems and forms the basis of incremental continual improvement in organizations. A problem is a difficulty that has to be resolved or dealt with. When applied to the workplace, Kaizen means continuous improvement involving everyone, managers and workers alike, every day and everywhere, providing structure to process improvement.

Lean IT training

Target Audience

The Lean IT Kaizen is someone who is involved with a Lean improvement project that could be at any level of the IT organization, in any ‘department’.

 

The Lean Kaizen course

  • The course learning objectives are focused on building on the learning objectives from the Lean IT Foundations to provide specific skills based training to IT professionals responsible for facilitating Kaizen improvement events.
  • The course uses the Six Sigma DMAIC improvement model leveraging the Lean A3 tool as the basis for progressively completing a full improvement proposal.
  • Practical skills and application of learning outcomes will be demonstrated by each student developing through the completion of an A3. Participants can choose to either use a common case study or use one from their own experience.

Lean IT Leadership

Lean IT Leadership builds on the basic knowledge acquired through the Lean IT Foundation. Lean IT Leadership focuses on ensuring that people fulfilling a leadership role within a Lean IT organization know what they need to do to help to develop it to a Lean IT organization. The role may be carried out in a formal or informal capacity. People following the Lean IT Leadership curriculum can benefit substantially from first understanding the Lean IT Kaizen role. One of the core tasks of Lean IT Leadership is driving and teaching continuous improvement, and the tools for this task are discussed in detail in the Lean IT Kaizen.

Lean IT training

Target Audience

The Lean IT Leader is someone who is committed to ensuring that the IT organization embraces Lean principles and operational excellence as its way of operating, and can be at any level of the organization in any ‘department’.

 

The Lean IT Leadership course

  • The course learning objectives are focused on building on the learning objectives from the Lean IT Foundation to provide a specific Lean leadership development training for IT professionals in a leadership role, both formal (i.e. managerial) and informal.
  • The course will make use of the Lean A3 tool as the basis for progressively investigating all aspects of Lean IT Leadership. The aim is to ensure that each participant gains a detailed view of their personal Lean IT Leadership development by the end of the course.
  • Application of learning outcomes will be demonstrated by each student through the completion of an A3. Validate the creation of the A3 as part of the class outcomes.